Our privacy policy

Last updated: 15. November 2017

We take the privacy of our users very seriously. This Privacy Policy applies to www.logobot.ai (the „Site“), which is owned and operated by marked.ly LTD („we“ or „us“). The Privacy Policy describes how we collect and use data you provide when using our Services as well as your options regarding how to access and update that information. By visiting our web site and / or using our Services you agree and acknowledge that you are providing us with personal information (ie that is not otherwise publicly available) willingly and at your free will.

By visiting our Site and / or using our Services (detailed in our Terms of Service here) your agree to be bound by our Terms of Service and our Privacy Policy.


Collection of Information
We collect personal information from you in order to properly offer our Services and to manage your account. As part of our design process we will collect information that is needed to create your end product (eg business or brand name) of which some are required in order to obtain an end product. In order to purchase any end product we require you to have a personalized account with us. Personal Information needed for an account may include, however is not limited to, your name, email, address (incl ZIP and country) and VAT number. We use a third party payment processing service (Stripe) to securely process your payment and your payment information. The use of your personal information by these service providers is governed by their respective Privacy Policy.

Like many websites, we automatically gather information that your browser sends automatically whenever visiting our Site and / or using our Services. This data includes such information as your computer’s IP address, operating system, browser type and settings, navigation through our sites, referring pages / exit pages, geo location. This data does not identify individual users.

In addition, we use third party analytics tools, Google Analytics in specific, which assist in collecting and analyzing aforementioned data.


Use of Information
Creation and Fulfillment
We use the personal information to create personalized designs for you and fulfill your order, including sending you an order confirmation and invoice.

Communication
In order to send you account related information we will use your provided email address. With your registration you agree to receive accounts related emails, which we will send you when it is necessary to do so (eg to recover your password or to confirm an order). You cannot opt out of such communication that are not pf promotional nature. We will use your personal information to response to your requests and questions. We also send promotional emails to users that have provided us with their email address and agreed to receive promotional emails. If you no longer with to receive promotions emails you can unsubscribe following the instructions within the promotional emails you receive. Our emails are sent using third party service provider (MailChimp). Any personal information disclosed through such communications underly the respective third party providers’ Privacy Policy.

Research and Optimization
We will use the collected information to improve our web site, marketing efforts and overall improvement of the product, incl personalized designs created for you. In order to do so we will conduct research and analyses which may involve third party service providers, eg Google Analytics. To protect us and our Services / website from abuse, fraud or alike we analyze usage data to identify individuals that are suspects to aforementioned activities. We further may use collected information to block individuals from using our website / Services.


Access to and Control over Information
You can edit your information in your account at any time, however we require certain information to be provided to the account when purchasing any end product. If you want to unsubscribe from our promotional emails please follow the instructions within the promotional email you received or contact us on info@logobot.ai. If you want to have your Account and associated information to be removed, please submit your account for deactivation via info@logobot.ai. If you remove your account you will no longer be able to access any designs you liked, made or purchased. We recommend you ensure you have saved your purchased files prior to deactivating your account. We will retain some of your information for as long as needed to provide you with our Services and / or as necessary to comply with any legal obligations, resolve issues, and / or enforce made agreements.


Information Sharing
We do not share your information other than in the ways described in this Privacy Policy. Further, we do not sell nor lease your information to third parties.

Parts of our Service is done using third party service providers which we may provide collected information needed to provide the require tasks to us. These third parties are authorized to use the information only in such a way necessary to provide the respective service to us. Their privacy and security practices also apply to your personal information.

Services we use include:
Stripe - Payment Processing
MailChimp - Emails Automation
SmallChat - Customer Support Chat
Google Analytics - Analytics

If required, we may disclose collected information when we believe disclose to be necessary in order to comply with the law, to protect your or others safety, our rights, property or safety, enforce or apply our Terms of Service. In a case of suspected fraudulent behavior we may also share information with with law enforcement, payment processors or other security partners to protect our business, systems and other users.

If we become involved in a merger, acquisition or any other form of sales of some or all of its assets, the assets may include collected information including the information we have collected about you. In such a case you will be notified via email or notice on our website regarding any changes in the ownership structure as well as consequences regarding the Privacy Policy and choices you may have regarding your personal information.


Cookies
We may collect data using cookies, which are stored on the user’s computer. Cookies help us to understand and keep track of your preferences and are further used to father general usage data of our site and Service. Cookies may also be used by services we use, eg Google Analytics.

Please see Google’s Privacy Policy here:
https://www.google.com/policies/privacy/partners/

You can prevent Google from collecting data via Cookies and from processing this data by downloading and installing the browser plug-in available here:
https://tools.google.com/dlpage/gaoptout

If you do not consent on the usage of cookies you might not be able to use all features of our web site and / or Services.


Links
This Privacy Policy covers the use of cookies by us and does not cover that of partners on our website. Further, our website may include links to other websites which apply their own privacy practices for which we are not responsible.


Security
We implement generally accepted industry-standard security standards to protect your personal information provided to us. Unfortunately, there is no „perfect security“ on the Internet and we thus cannot guarantee absolute security.


Privacy Policy Changes
Please note, that we may update this Privacy Policy at any time and from time to time. We will post any updates to this site with the version of the Privacy Policy visible at the top. In the case of significant changes we will notify you via email prior to the changes becoming effective. We recommend you to revisit this Privacy Policy from time to time to review this page and to ensure you are aware of any changes. Your continued use of our website and / or Services signifies your acceptance of any such changes.


Contact Information
If you have any questions or suggestions regarding this Privacy Policy please contact us at via info@logobot.ai

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