Last updated: 15. November 2017
Collection of Information
Like many websites, we automatically gather information that your browser sends automatically whenever visiting our Site and / or using our Services. This data includes such information as your computer’s IP address, operating system, browser type and settings, navigation through our sites, referring pages / exit pages, geo location. This data does not identify individual users.
In addition, we use third party analytics tools, Google Analytics in specific, which assist in collecting and analyzing aforementioned data.
Use of Information
Creation and Fulfillment
We use the personal information to create personalized designs for you and fulfill your order, including sending you an order confirmation and invoice.
Research and Optimization
We will use the collected information to improve our web site, marketing efforts and overall improvement of the product, incl personalized designs created for you. In order to do so we will conduct research and analyses which may involve third party service providers, eg Google Analytics. To protect us and our Services / website from abuse, fraud or alike we analyze usage data to identify individuals that are suspects to aforementioned activities. We further may use collected information to block individuals from using our website / Services.
Access to and Control over Information
You can edit your information in your account at any time, however we require certain information to be provided to the account when purchasing any end product. If you want to unsubscribe from our promotional emails please follow the instructions within the promotional email you received or contact us on firstname.lastname@example.org. If you want to have your Account and associated information to be removed, please submit your account for deactivation via email@example.com. If you remove your account you will no longer be able to access any designs you liked, made or purchased. We recommend you ensure you have saved your purchased files prior to deactivating your account. We will retain some of your information for as long as needed to provide you with our Services and / or as necessary to comply with any legal obligations, resolve issues, and / or enforce made agreements.
Parts of our Service is done using third party service providers which we may provide collected information needed to provide the require tasks to us. These third parties are authorized to use the information only in such a way necessary to provide the respective service to us. Their privacy and security practices also apply to your personal information.
Services we use include:
Stripe - Payment Processing
MailChimp - Emails Automation
SmallChat - Customer Support Chat
Google Analytics - Analytics
If required, we may disclose collected information when we believe disclose to be necessary in order to comply with the law, to protect your or others safety, our rights, property or safety, enforce or apply our Terms of Service. In a case of suspected fraudulent behavior we may also share information with with law enforcement, payment processors or other security partners to protect our business, systems and other users.
We may collect data using cookies, which are stored on the user’s computer. Cookies help us to understand and keep track of your preferences and are further used to father general usage data of our site and Service. Cookies may also be used by services we use, eg Google Analytics.
You can prevent Google from collecting data via Cookies and from processing this data by downloading and installing the browser plug-in available here:
If you do not consent on the usage of cookies you might not be able to use all features of our web site and / or Services.
We implement generally accepted industry-standard security standards to protect your personal information provided to us. Unfortunately, there is no „perfect security“ on the Internet and we thus cannot guarantee absolute security.
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